1. Acceptance of Terms
By using ZerOhm Labs services, you acknowledge that you have read, understood, and agreed to these terms.
2. About ZerOhm Labs
Activities include electronics development, electronic peripherals, prototypes, robotics, IoT, drone-related solutions, workshops, and e-commerce services.
3. Product Information
We aim for accurate product details, but minor variations in color, appearance, and specifications may occur during ongoing product improvements.
4. Pricing and Payments
Prices may change without notice. Orders are processed after successful payment confirmation. Suspicious/fraudulent transactions may be cancelled.
5. Order Acceptance and Cancellation
ZerOhm Labs may accept/reject orders, limit quantities, or cancel orders due to stock issues or suspected misuse/fraud. Customers may cancel prepaid orders from their account only before printing in progress. Refunds for approved cancellations are processed within 10 working days to the original payment method. See our Refund & Cancellation Policy for full details.
6. Delivery Address
You are responsible for providing an accurate delivery address. Please re-verify pincode, contact number, and other details like complete address, etc. at checkout before placing your order, else it will be your responsibility if the shipment is delivered to the wrong address.
7. Shipping and Delivery
Delivery timelines are estimates and may vary due to courier, weather, operational, or regional constraints.
8. Return, Refund and Replacement
All such requests are governed by the Return Policy and Refund & Cancellation Policy.
9. Workshops, Training and Educational Services
Participants must follow instructions/safety guidelines. Materials remain intellectual property unless otherwise stated.
10. Intellectual Property
Logos, product designs, text, graphics, documents, and training materials are ZerOhm Labs intellectual property unless stated otherwise.
11. User Responsibilities
Users must not misuse the website, attempt unauthorized access, upload malicious content, violate laws, or use services illegally.
12. Limitation of Liability
ZerOhm Labs is not liable for indirect damages, improper usage, data loss, third-party delays, or customer-side misuse.
13. Warranty Disclaimer
Unless explicitly stated, products/services are provided on an “as available” and “as is” basis.
14. Third-Party Links and Services
We may link to third-party platforms/gateways; ZerOhm Labs is not responsible for their policies or practices.
15. Privacy
Customer information is handled as described in our Privacy Policy. Customized content is handled responsibly for fulfillment and related communication.
16. Policy Changes
ZerOhm Labs may update these terms at any time without prior notice.
17. Contact Information
Support Email: hello@zerohm.in
Last Updated: May 16, 2026